- Supervise and coordinate the daily operations of the Spa, including front desk, therapists, treatments, hygiene, appointments, etc.
- Manage the Spa team: recruitment, training, and performance evaluation.
- Ensure service quality, hygiene, and safety standards are maintained throughout the Spa area.
- Develop and update wellness and beauty treatment menus in line with current trends.Create promotional programs and special treatment packages to boost revenue.
- Collaborate with other departments (Sales, Marketing, Front Office, Housekeeping, etc.) to enhance the guest experience.
- Monitor and manage inventory of Spa products, equipment, and supplies.
- Track and analyze revenue reports, expenses, and service performance to optimize operations.
- Perform other tasks as assigned by upper management.
Mô tả công việc
Quyền lợi được hưởng
- Competitive benefits package, including mid-shift meal allowance and uniform provided.
- Entitled to statutory insurance schemes: accident insurance, health insurance, social insurance, and unemployment insurance.
- Participation in monthly/quarterly/annual staff activities.
- Professional and technical skill training provided, from basic to advanced levels throughout the employment period.
- Other company benefits such as annual leave, 13th-month salary, health check-ups, etc.
Yêu cầu công việc
- Bachelor's degree in Tourism Management, Spa, Wellness, or a related field.
- At least 2–3 years of experience in a similar position at a 4- or 5-star resort/hotel.
- Strong team management and leadership skills.
- In-depth knowledge of spa treatments, wellness products, and beauty trends.
- Good communication skills in English.
- Professional demeanor, attention to detail, and customer service-oriented mindset.